contact

INFORMATION

QUESTIONS AND ANSWERS

How long does the processing time take?

All our items are shipped from Austria.

Orders are usually dispatched within 2-4 working days after receipt of order.

How can I track the status of my order?

Once your order has been fully processed,
you will receive a shipping confirmation by email. You can change the location
of your shipment easily with the tracking link.

What payment methods are available?

You can pay with Apple Pay, card, PayPal, eps transfer and Klarna. As soon as the transfer is successful, we will receive a confirmation and your order will be shipped.

return policy

A product does not fit properly and you want to
No problem, you have 14 days after delivery to
to return.

Unfortunately, dirty/worn clothing and items without labels cannot be refunded.

Who covers the return costs?

The costs of return shipping must be borne by the customer
The return costs will be reimbursed by
deducted from the order value and the remaining amount refunded.

For customers from Turkey the return address is:

Yeliz Ipek Kucukcekmece – Cennet mahallesi Turgutreis caddesi No: 68 Merve Apartmanı Daire: 20